Facilitation Skills

INFORM have been the leaders in designing and delivering advanced presentation and facilitation programs throughout the corporate sector for more than a decade. As we focus on corporate and adult learning, we have adapted powerful learning methodologies, and formed simple to use procedures and steps which work every time.

We have proceduralised the science of persuasion and influence, and facilitate it so it’s easy and effective to use. You will experience instant results when you have completed an INFORM Advanced Presentation or Facilitation Program.

It is assumed that participants have base line presentation skills and confidence to stand in front of a group and do a presentation. The mix between presentation skills and facilitation tools is dependent on the focus and functional objectives of the program.


  • Preparation – how to prepare and manage nerves before speaking, confidence builders
  • Starting – introductions and launching your presentation
  • Developing impact and entertainment factor – drama, performance, humour, timing
  • Connecting with the audience – stepping into their shoes
  • Stage Craft – body language, facial expressions, gestures, movement on stage
  • Logistics, Props and Presentation Aides – using PowerPoint, flip charts, music, room positioning, and logistical support
  • Voice Development – tone, tempo, volume drills and skills
  • Story Telling Skills – becoming a natural and appropriate story teller. Impromptu speaking – becoming a fluent on-the-spot story teller
  • Endings – closing and leaving your audience with a clear and powerful message
  • Designing content so your presentation flows – making adjusts for different time frames (hours vs days)
  • Adult learning styles and what a facilitator needs to do to relate and educate
  • Delivering to different audiences – developing different approaches and styles for executive, team, board, conference, training, or public presentations
  • Video playback – how to use as a valuable tool
  • Handling objections and dealing with resistance or difficult people in the audience
  • Framing – setting up the environment so people can listen, understand and make links to their workplace
  • Emotional factors within the audience – motivation, barriers to learning, hidden agendas and how to deal with these
  • Accelerated learning technologies applied to a corporate environment

Participants will be able to:

  • Be more structured and confident when talking with individuals and groups
  • Have a more 'natural' style when presenting and facilitating information
  • Communicate more effectively and be on the same wave-length as the audience
  • Be more effective at 'selling' an idea and getting the message across
  • Be more entertaining, engaging and have increased impact when communicating a message
  • Use visual aids and the physical environment to enhance the effectiveness of the presentation
  • Design and develop presentations in a shorter period of time with higher effectiveness
  • Conduct powerful openings and closings of presentations so they are clear and memorable
  • Deal with difficult people, hecklers or people who are resistant within the audience
  • Relate to the audience better and adjust to different learning styles and personalities
  • Be an engaging story teller who can relate stories to business applications
  • Be more flexible and adaptable for presenting to different groups of people
  • Look forward, be enthusiastic and confident about giving presentations